FAQ- Frequently Asked Questions
What is Sangam Store’s mission? Our mission is to offer authentic, eco-friendly pooja products and kits that bring spiritual practices into your home with ease and accessibility.
Where do we source your products from? We source items from sacred regions such as Varanasi, Uttarakhand, Rishikesh, and Ujjain, ensuring quality and authenticity.
What is included in a DIY Pooja Kit? Each kit includes all essential items for specific rituals, curated by experts and designed with easy-to-follow instructions to guide you through each step.
Do you offer guidance on how to conduct poojas? Yes, our kits come with instructions, and we offer consultations with experienced pujaris for personalized guidance.
Can I book a pujari for a specific ritual through Sangam Store? Absolutely. You can book experienced pujaris for various rituals directly through our website for in-person or virtual guidance.
How can I order from Sangam Store? Visit our website, select items, add to cart, and checkout using your preferred payment method.
Do we ship nationwide? Yes, we offer shipping across India to bring our pooja kits and products to your doorstep.
Are the products eco-friendly? Yes, we prioritize eco-friendly materials and sustainable sourcing for all our products.
How can I contact Sangam Store for more information or support? Contact us through our website’s form, email, or call us on the provided support number.
What rituals do your pooja kits cater to? Our kits support a range of rituals including Ganesh Pooja, Lakshmi Pooja, Satyanarayan Katha, Navratri, and others.
Do you offer any discounts for bulk orders? Yes, we provide bulk order discounts. Contact us for customized pricing based on your order.
Can I customize my DIY pooja kit? Yes, we offer customization options to meet your specific ritual needs. Contact us for details.
Do you offer Cash on Delivery (COD)? Yes, COD is available along with multiple online payment options for your convenience.
How will I know that my order is successful? Once you place an order, you’ll receive a confirmation email with order details.
How do you ensure the safe delivery of products? We use secure, durable packaging to protect items during transit and ensure they reach you in perfect condition.
What is your return policy? Returns are accepted for damaged or incorrect items, following our policy guidelines. Contact us within 7 days of delivery.
Can I cancel or modify my order after placing it? Yes, you may cancel or modify your order before it ships by contacting our support team.
What are the available payment methods on your website? We accept credit/debit cards, UPI, net banking, and COD options.
Can I cancel or modify my order after placing it? Yes, you may cancel or modify your order before it ships by contacting our support team.
What are the available payment methods on your website? We accept credit/debit cards, UPI, net banking, and COD options.
Do you provide instructions with the DIY pooja kits? Yes, each kit includes comprehensive, easy-to-follow instructions for the specific ritual.
Are all your products eco-friendly and sustainable? Yes, we emphasize eco-friendly practices and sustainable sourcing for all items.
Whom should I contact if I have any concerns or issues? For any concerns, contact our support team through the website, email, or phone. We’re here to help.